Dispute Prevention
USG provides early, proportionate support to help parties clarify concerns, maintain constructive communication and consider practical steps to avoid unnecessary escalation.
Apply for Business MembershipUSG Dispute Resolution
Prevent disputes where possible.
Resolve them when necessary.
USG supports businesses and professionals in preventing, managing and resolving commercial and cross-border disputes through structured dispute prevention, facilitation, mediation and international cross-border coordination.
Dispute Prevention→
Facilitation→
Mediation→
International Cross-Border Coordination
What would you like to do?
Address emerging issues before they develop into formal disputes.
Facilitation
An independent facilitator assists the parties in clarifying issues, improving communication and identifying practical options for moving forward.
Request FacilitationMediation
An independent mediator assists the parties in identifying issues, exploring options and working towards a mutually acceptable settlement.
Request MediationInternational Cross-Border Coordination
USG supports the identification and coordination of appropriate procedures, institutions and professional resources while preserving the parties' procedural choices.
Request CoordinationTrust Asset
Bring Trust Records and Trust Growth together to make responsible performance, learning and relationship-building visible over time.
Become a Trust Builder
USG is a signatory to the Mediators Green Pledge.Existing users can continue securely through My USG.
Resources
Practical information and tools
Model Clauses
Model clauses for the voluntary adoption of USG dispute prevention and resolution pathways in contracts and other agreements.
View resource →DRP Framework
USG's institutional scope, dispute prevention and resolution pathways, and the boundaries of each process.
View resource →Dispute Resolution Rules
USG rules for dispute resolution processes, including mediation procedure, appointment, confidentiality and closure.
View resource →DR Intelligence
Member test workspace for exploring institutions, procedures and fee information, with the source status of research records made visible.
Professional Member accessView resource →DRP Daily
USG analysis of selected disputes using public sources, tracing early warnings and opportunities for prevention, facilitation and mediation.
Professional Member accessView resource →Verify a USG Professional
Verify ProfessionalCheck a Professional ID, USG certification and current status.
How USG supports a matter
A clear and structured process
Initial Request
Tell us what is happening and what support may be needed.
→Pathway Review
USG identifies an appropriate prevention or resolution pathway.
→Structured Support
The matter proceeds through the appropriate dispute prevention, facilitation, mediation or cross-border coordination pathway.
→Follow-through
Agreements, actions and next steps remain visible.
Collaboration and Coordination
Stronger outcomes through partnership
Work with USG
For businesses, organisations and professionals seeking structured support across borders.
Explore Collaboration →Global Institutional Access
Access arbitration, mediation and enforcement pathways while retaining your own choice of institution.
View Institutional Access →Membership
Continue with USG
Members can access Living Contract workspaces, professional support, matter records and selected member resources through My USG.
A more co-operative, resilient and prosperous world through trusted collaboration.
ContactDispute Resolution Portal (DRP)